FAQs

Find answers to our most frequently asked questions.

Shopping

Can I use more than one discount code at the same time?

Some discount codes are mutually exclusive from other codes while some codes can be used together for one order according to the system rules. Please contact us if you have any questions regarding discount codes.  

I forgot to use my discount code when purchasing, what should I do?

Don’t worry, please send your discount code along with your order number and email to our customer service team. After verified, we will apply your discount for you.

How can I use the discount code for a free product/gift?

To use a discount code for a free product, simply add both the product you want to purchase and the free product to your shopping cart. Then, enter the discount code at checkout and the cost of the free product will be deducted from your order total. 

Please note that the discount code for a free product must be entered at the time of purchase and cannot be applied retroactively. Also, please be aware that some free product promotions may require a minimum purchase amount to qualify. If you have any questions about using a discount code for a free product, please contact our customer service team for assistance.

Do you offer wholesale?

Magworld is exclusively an online retailer and only sells direct to the public. We also welcome and review individual requests for wholesales. Please email your inquiry to us.

Can I get a discount if I order in bulk?

We do offer bulk-purchase discounts for our customers. Please contact us to get better discounts if you want to purchase in quantity.